Conference and Event Solutions

womentextingatconference140px2.jpgThe AttendeeTouch System is a suite of communication tools and services developed for Conference Planners and attendees. Designed to make communication more convenient and accessible, conference organizers can target communications so they are customizable, relevant, and timely.

AttendeeTouch creates communities of users with common interests and communication goals, and adds value beyond simple mass messaging. Though the system can be used for meetings of any size, AttendeeTouch has been optimized for meetings with 500 attendees or more. See who has used AttendeeTouch. Learn more about the technology and request a demonstration.

AttendeeTouch helps Conferences and Organizations in three main areas: 

1. Convenient “Green” Option for Mobile Conference Guide.
The AttendeeTouch Mobile Conference Guide, an interactive event guide, may be uploaded directly to attendee cell phones to provide session details and agendas, as well as interactive information about special events.  Always as close as your attendees’ favorite mobile device, a digital interactive guide is more current and accessible than a paper-based program is alone.  

The AttendeeTouch Mobile Conference Guide service:

  • Reduces expenses and waste over time as more attendees adopt the electronic edition
  • Provides an interactive experience and two-way communication option for attendees and organizers
  • Allows for “soft” update deadlines rather than “hard” print deadlines
2. Targeted communication channels give organizers outlets to both send and receive messages from attendees and other groups, providing an enhanced customer experience.

Ultimately, these digital conversation channels make it easier to respond and adjust to last-minute changes, concerns, and questions from attendees, vendors, and presenters. Providing attendees an outlet to be heard gives conference organizers the ability to be responsive and proactive as the conference progresses. This also allows attendees another way to connect and stay in touch at the conference.

Organizers can dynamically create message groups to fit their needs on-demand, and attendees may opt-in and opt-out as they wish. Using AttendeeTouch, organizers can:

  • Contact all or a segment of attendees during the event
  • Share schedule and agenda changes to volunteers, presenters, and exhibitors
  • Create closed groups for staff and volunteers so logistics appear seamless
  • Assign a staff person in charge of attendee satisfaction to respond to concerns and questions
  • Create a channel for attendees to register on-the-spot for a closed, special session
  • Deploy real-time surveys and polls 
  • Allow exhibitors and attendees a portal by which to exchange digital business cards
  • Create a public group where attendees may post questions to presenters during a live session
  • Communicate emergency information
  • Use data contained in all communications channels for later analysis and marketing
  • Evaluate success with metrics
3. Adoption of new communication channels brings new revenue opportunities for organizers.

Both the AttendeeTouch Mobile Conference Guide and customized communication channels can offer new sponsorship options. In addition, organizers can consider how to leverage select messaging channels on behalf of exhibitors and/or sponsors.